HISTORY OF N-HANCE
The N-Hance Story
N-Hance Wood Renewal was started by HRI, the company behind Chem-Dry Carpet Cleaning. In the early 2000’s, many Chem-Dry franchise owners were realizing their technicians were walking across thousands of damaged wood floors. N-Hance began as a separate franchise business to refinish and renew hardwood floors and has grown to include refinishing cabinetry, furniture, and trim work.
Through innovative research and development, Chem-Dry has incorporated simple and effective processes that anyone can do. N-Hance was created with those same principles in mind: innovation, simplicity, and efficient methods.
Chem-Dry had over 20 years of franchise and business experience before N-Hance was developed. This proved to be a great advantage to N-Hance because it had less of a learning curve and was able to avoid the “we-wish-we-would-haves” that often accompany starting a new business.
We launched beta-franchises in the Salt Lake area from 2001 to 2003. We quickly realized that many companies can sand the finish right off the floors and refinish them, but very few offer the broad line of products that coincide with other finishes and cleaners.
In 2006, we launched N-Hance on a national level. We have learned a lot since then, and we have developed a proven system that creates successful people, satisfied customers, and simply good business.
There has never been a better time to be in business with N-Hance. We have the most thorough training, dedicated corporate team, and the complete line of products and processes in place. Our network strength aids our entire organization into the evolution of a world-class company.
The Network’s Current State
The N-Hance organization is stronger than ever before and is experiencing more and more growth every year. In 2013, N-Hance had 220 units. In 2014, we had 310 units. As of today, there are currently over 375 franchises in the United States and Canada. At the corporate level, we have 20 dedicated team members in the sales, marketing, business management, and training departments.
Projections for the Future
One advantage of being a fairly new company is the huge opportunity for growth. We have sold only about 35 percent of our inventory of available territories in the United States and 10 percent of the territories available in Canada.
We are only at the beginning of our partnership with Home Depot and expect it to grow 5 times in the next few years. Our current franchisees are nowhere near complete penetration in their local markets and we haven’t even begun to scratch the surface by means of commercial work.
Many of our franchisees are just starting to create strategic alliances with cabinet and countertop companies, real estate organizations, and local Chem-Dry franchises. Our new UV equipment allows us to offer commercial and residential services that no one else in the industry can.
The days of completely gutting and replacing cabinets or floors are over. With N-Hance, more frequent, affordable, and quality updates are possible. We are changing the way people think about remodeling.